View frequently asked questions from businesses about the Florida Do Not Call program.

Important Notice

The new registration portal is here! Visit https://ConsumerCompliance.FDACS.gov for instructions on how to create your account and get started!

The Florida Department of Agriculture and Consumer Services (FDACS) maintains the state's Do Not Call List. Florida residents who do not wish to receive sales calls or texts may have their residential, mobile or paging device telephone number included on this list.

Effective July 1, 2013, a telephone solicitor may not initiate an outbound telephone call to a consumer who has previously communicated to the telephone solicitor that they do not wish to receive an outbound telephone call:

• Made on behalf of the seller whose goods or services are being offered; or
• Made on behalf of a charitable organization for which a charitable contribution is being solicited.

Businesses and charities are required to maintain a list of consumers who have made a Do Not Call request, and it is a violation to call a consumer who has asked to be placed on the company's do not call list.

Effective July 1, 2014, the Florida No Sales Solicitation Act added specific language to prohibit unwanted sales texts. 

Frequently Asked Questions

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